Warranty

SleepBettersource inc guarantees that your mattress will be replaced or repaired at our option, without any cost to you, should it be determined to be defective because of faulty workmanship or manufacturer’s defects during the first ten (10) years of the warranty, excluding specific limitations outlined herein. It is understood by the purchaser that this warranty does not include a normal increase in softness of the memory foam or visible decrease in the recovery of the foam.

This warranty covers:

deterioration causing the mattress to have a visible indentation greater than three-fourths (0.75) of an inch that is not associated with a sag in the foundation or adjustable bed base; and any physical flaw in the mattress that causes the Memory Foam material to split or crack, despite normal usage and proper handling (as outlined in the Mattress Use & Care Instructions).

Year 1 through 10 — Full Coverage
During the first ten (10) years of this warranty, Sleepbettersource will not charge purchaser to repair or replace purchaser's mattress if it is deemed defective, but any transportation costs associated with repairs or replacements are purchaser’s responsibility.

Year 11 through 20 — Prorated Coverage
During years 11 through 20 of this warranty Sleepbettersource will, at its option, repair the mattress at a handling cost to purchaser, or replace the mattress at a prorated charge to purchaser plus transportation costs. If Sleepbettersource replaces the mattress, the prorated replacement charge purchaser pays will depend on when the mattress is replaced.

If the mattress is replaced during the eleventh year of this warranty, the prorated replacement charge purchaser pays will be fifty (50) percent of the original purchase price.

If the mattress is replaced after the eleventh year but before this warranty expires, the prorated charge purchaser pays will increase by five (5) percent for each subsequent year of the prorated period (i.e., 55% of the original purchase price if replaced during year twelve; 60% of the original purchase price if replaced during year thirteen, etc.)

Our mattresses work best when placed on a flat, uniform surface. If you are using slats, please make sure the space between them does not exceed 5 inches. Our warranty and other performance guarantees are based on tests conducted on our mattresses with such foundations.

Using inappropriate foundations may cause damage to your mattress. You may be required to provide proof of the efficacy of the foundation being used with your mattress in the event of a warranty claim.

This warranty is valid only to the original purchaser of the product. If the original purchaser sells the product, the subsequent purchaser takes the product “as is” and “with all faults.” All transportation costs are the responsibility of the purchaser and are additional to any prorated charges.

You may contact SleepbetterSource.com . Customer Care by calling toll-free 1-877-591-7378 or by send us a Email at customerservice@sleepbettersource.com This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Toppers and Pillows: 3 Year Limited Warranty