FAQs
Q: How do I know if I need a new mattress?
A: The easiest way to know if you need a new mattress is to ask yourself 'How am I sleeping?' If you toss and turn, wake up in the middle of the night, or wake up with a sore back, your mattress needs replacing. Any spring mattress over 7 years old should also be replaced. Also, replace the old foundation with a new one. The foundation might be in good shape now, but will it stay in good shape throughout the life of a new mattress? Good sleep is one of the most important factors in your quality of life.
Q: I need a new mattress, where do I start?
A: There are many options when it comes to shopping for a new mattress. Current sleep systems include springs, air, foam, and water. While spring beds are still the most common (spring mattresses tend to be the most affordable and offer less supporting materials and scientific research), they do not provide the support and comfort you deserve. Water is rarely seen anymore. Water will reduce pressure more than springs, but can also be very difficult to setup and maintain. The Space-Age Memory Foam Mattresses, offered by SleepBetterSource.com, offers the adequate mix of comfort and support, and require no maintenance!
Q: I have decided on a memory foam mattress, why should I buy a SleepBetterSource.com Mattress?
A: SleepBetterSource.com mattresses use comparable Visco memory cell technology as offered by Tempur-Pedic® - but at a cost savings of up to 45%! In addition, you'll receive first-class customer service every step of the way, and prompt delivery (up to 10 days faster than Tempur-Pedic®). We also offer free shipping in the 48 lower states, and a 90-day sleep trial, with a full refund if you are not completely satisfied with your new mattress.
Q: How hard is it to assemble?
A: Assembly is very simple. No tools are required. One person should be able to setup the bed in 15 minutes or less.
Q: How long will it take to get my mattress?
A: Delivery will take approximately 8-12 business days (up to 10 days faster than Tempur-Pedic's® delivery).
Q: What is your return policy?
A: We offer a 90-day in home sleep trial. We are so confident that you will love our beds, that if you are not fully satisfied within 90 days of receiving your mattress, simply call us for a Return Authorization Number, ship the product back to us, and we will issue you a full refund.
Q: What type of payments do you accept?
A: We accept Visa, MasterCard, American Express, and Discover. We will also accept Money Orders and Cashiers check with prior approval.
Q: Where do we offer free shipping?
A: Only the 48 states. Call for questions concerning shipping to Alaska or Hawaii.